This policy explains what personal information Noor Tutoring collects when you use our website and services, why we collect it, how we look after it, and the rights you have over it. We've tried to keep it clear and readable rather than burying the important parts in jargon. If anything is unclear, you are always welcome to get in touch using the details at the end.
Because most of the people signing up on our behalf are parents and guardians, references to "you" and "your information" mean the adult account holder, unless stated otherwise.
The data controller is:
This means Noor Tutoring decides what information is collected and how it is used, and is responsible for keeping it safe.
Depending on how you interact with us, we may collect:
You provide most of this yourself; usage information is gathered automatically through cookies and similar technologies (explained in the Cookie section below). Where information is required to provide a service — for example, an email address to send you a class link — we'll let you know, and not providing it may mean we can't offer that particular service.
We use your information to:
We will only use your information for the purposes described here, or for closely related purposes you would reasonably expect.
Like most small businesses, we use a handful of trusted third-party tools to run things. These providers process some of your information on our behalf, under their own privacy policies:
We only share your information with these providers to the extent needed for them to do their job, and we choose providers who take data protection seriously. We do not sell your personal information to anyone.
Your information is handled at our place of work and by the service providers listed above. Some of these providers may process information outside the UK. Where that happens, we take steps to ensure your information continues to be protected to a standard equivalent to that required under UK data protection law, for example through approved contractual safeguards.
We keep your information only for as long as we need it for the purposes set out above. In practice:
We take appropriate measures to protect your information against unauthorised access, loss, or misuse. Access is limited to those who genuinely need it to run our classes and support you, and our providers are chosen with security in mind. While no system can be completely guaranteed, we take our responsibility here seriously.
Under UK data protection law (the UK GDPR and the Data Protection Act 2018), you have the right to:
To exercise any of these rights, simply email us at [support@noortutoring.com]. We'll respond as quickly as we can, and within one month at the latest. There's no charge for this.
If you'd like to raise a concern with the ICO, you can do so at ico.org.uk or by calling their helpline.
Our sign-ups, newsletter, and free materials are intended for adults — parents and guardians registering on behalf of a child. By registering, you confirm you are aged 18 or over. Where we hold information relating to a child in order to deliver classes, we do so on the basis of the parent or guardian's instruction and handle it with particular care.
Our website uses cookies and similar technologies (which we'll refer to together as "cookies") to help it work properly and to understand how it's being used. A cookie is a small file stored on your device when you visit a website.
We use the following broad categories:
Some of these cookies are set by us directly, and some by the third-party services listed earlier (for example, Stripe, Calendly, Meta, or our analytics provider).
Where cookies rely on your consent, you can give or withdraw that consent at any time through the cookie preferences panel on our website. You can also control or delete cookies through your browser settings — most browsers let you see which cookies have been set, block them, or clear them, though doing so may affect how parts of the site work.
If you'd like to opt out of interest-based advertising more generally, you can do so through YourOnlineChoices (youronlinechoices.com), which covers most advertising tools used in the UK and EU.
We may update this policy from time to time. When we do, we'll post the revised version here and update the date at the top. Where changes are significant, or where the law requires it, we'll take reasonable steps to let you know. We'd encourage you to check back occasionally.
